Applies to orders over £50 excluding VAT. If the order is below £50 a delivery charge of £5 +VAT will be added for a 1-2 day tracked service. Guaranteed next working day deliveries are available for £7 +VAT. See delivery zones below for Scottish Highlands and International shipping. This applies to orders up to 30kg in weight.
Courier & Tracking
We use DPD Local for all of our deliveries apart from heavier palleted goods. If you insert your mobile number at checkout, you will receive a text message to confirm your delivery date the day before the delivery. On the delivery day you'll receive further text updates including a 1 hour delivery slot. If you're not available you can arrange a different date or alternative drop-off point with DPD. Tracking information and order updates will also be available in your customer order area.
DPD Local provide a contact-free delivery service. Our warehouse and delivery network will remain open. This includes lock downs.
Export Information & Brexit
Our European delivery services are now Brexit-proof. Using DPD, we're once again able to ship orders to our European and Irish customer using a tracked service that includes all of the appropriate customs documentation. VAT is now exempt to businesses and civilians within the EU. However, orders over £135 will be charged full UK VAT which is 20%. DPD will contact you directly to collect the payment by email or text message. They also charge an administrative fee of £5 +VAT. Further information can be found here which includes some questions and answers along with some other useful links.
Our EORI number is: GB 846535210 000
Standard UK mainland areas. Free delivery on orders over £50 excluding VAT.
Charged at £7 excluding VAT. Includes the following areas:
- Scottish Highlands, areas which we class as zone 1 are post codesAB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-32, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50
- Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, ZE1-3
- Northern Ireland
- Isle of Man
- Isle of Wight
- Channel Islands; Guernsey & Jersey
Charged at £12. Includes the following areas:
- Republic of Ireland
Charged at £25. Includes the following areas:
- Czech Republic
Charged at £30. Includes the following areas:
Charged at £40. Includes the following areas:
Charged at £60. Includes the following areas:
The rest of the world is charged at £80.
Cut Off & Delivery Times
If your order is placed before 3PM Monday to Thursday and before 2PM on Friday it will usually leave on a next day delivery service. This is providing that all of the items are in stock, we have live stock data on each product on our website. If your order is particularly urgent please choose the next working day option. This as a guaranteed service, if it doesn't arrive, we'll refund the delivery charge. We prioritise next day deliveries over standard orders and will contact you if any goes wrong with the order.
If we are out of stock of any items you will receive a notification by email. If the items are delayed by longer than a week then we will notify you of this. If you require a part shipment or direct shipment from the manufacturer please let us know and we will try to do this, additional costs may apply.
Next day deliveries are classed as next working day and don't include weekends. We do offer a Saturday AM service which is available at the checkout. A Sunday service is also available on request. Or you can place a Saturday delivery and change the delivery date directly with DPD.