Delivery Information

Free Delivery

Applies to orders over £50 excluding VAT. If the order is below £50 a delivery charge of £5 will be added for a 1-2 day service. Guaranteed next working day deliveries are available for £7. See delivery zones below for Scottish Highlands and International shipping. This applies to orders up to 30kg in weight.


Courier & Tracking

We use DPD Local for all of our deliveries apart from heavier palleted goods. If you insert your mobile number at checkout, you will receive a text message to confirm your delivery date the day before the delivery. On the delivery day you will get further text updates including a 1 hour delivery slot. If you're not available you can arrange a different date or alternative drop-off point with DPD. Tracking information and order updates will also be available in your customer order area.

COVID-19

DPD Local provide a contact-free delivery service. Our warehouse and delivery network will remain open. This includes lock downs.


Delivery Zones

Zone 0

Standard UK mainland areas. Free delivery on orders over £50 excluding VAT.

Zone 1

See map and list below. Charged at £7 excluding VAT.

  • Scottish Highlands, areas which we class as zone 1 are post codesAB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-32, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50
  • Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, ZE1-3
  • Northern Ireland
  • Republic of Ireland
  • Isle of Man
  • Isle of Wight
  • Channel Islands; Guernsey & Jersey
  • Belgium
  • France
  • Germany
  • Luxembourg
  • Netherlands

Zone 2

See list below. Charged at £14 excluding VAT.

  • Austria
  • Denmark

Zone 3

See list below. Charged at £25 excluding VAT.

  • Czech Republic
  • Italy
  • Slovakia
  • Spain

Zone 4

See list below. Charged at £30 excluding VAT.

  • Estonia
  • Finland
  • Hungary
  • Slovenia
  • Poland
  • Portugal
  • Sweden

Zone 5

See list below. Charged at £40 excluding VAT.

  • Bosnia
  • Bulgaria
  • Croatia
  • Greece
  • Iceland
  • Latvia
  • Lithuania
  • Romania
  • Serbia

Zone 6

See list below. Charged at £60 excluding VAT.

  • Norway
  • Russia
  • Switzerland
  • Ukraine

Zone 7

The rest of the world is charged at £80 excluding VAT.


Cut Off & Delivery Times

If your order is placed before 3PM Monday to Thursday and before 2PM on Friday it will usually leave on a next day delivery service. This is providing that all of the items are in stock, we have live stock data on each product on our website. If your order is particularly urgent please choose the next working day option. This as a guaranteed service, if it doesn't arrive, we'll refund the delivery charge. We prioritise next day deliveries over standard orders and will contact you if any goes wrong with the order.

If we are out of stock of any items you will receive a notification by email. If the items are delayed by longer than a week then we will notify you of this. If you require a part shipment or direct shipment from the manufacturer please let us know and we will try to do this, additional costs may apply.

Next day deliveries are classed as next working day and don't include weekends. We do offer a Saturday AM service which is available at the checkout. A Sunday service is also available on request.


VAT

International customers can insert their VAT numbers and get VAT exemption in the check out screen. A VAT invoice will automatically be emailed the day after the order has been dispatched.