Applies to orders over £50 excluding VAT. If the order is below £50 a delivery charge of £5 +VAT will be added for a 1-3 day tracked service.
Guaranteed next working day deliveries are available for £7 +VAT and free for orders over £150 +VAT. See delivery zones below for Scottish Highlands and International shipping zones. This applies to orders up to 30kg in weight.
Click & Collect
You can collect your order from our warehouse which is located at Unit 4A Buckley Rd Ind Est, Buckley Road, Rochdale, OL12 9EF. We only offer collection options from this location.
Our warehouse opening hours are:
- Monday to Thursday: 8AM - 5PM
- Friday: 8AM to 4PM
- Saturday: 9AM to 12PM
Courier & Tracking
We use DPD Local for the majority of our deliveries apart from heavier palleted goods and direct delivery shipments. If you insert your mobile number at checkout, you will receive a text message to confirm your delivery date the day before the delivery. On the delivery day you'll receive further text updates including a 1 hour delivery slot. If you're not available you can arrange a different date or alternative drop-off point with DPD. Tracking information and order updates will also be available in your customer order area.
Export Information & Brexit
We offer a worldwide delivery service to most locations in the world. Simply input your delivery details in the checkout and the shipping costs will be calculated. A breakdown of delivery costs and zones can also be located below.
For EU orders, we no longer charge VAT. The VAT is invoiced directly from DPD and payment is required before they can release your order. They contact you directly.
Standard UK mainland areas. Free delivery on orders over £50 excluding VAT.
Zone 1 UK
Charged at £7 excluding VAT and free on orders over £150 excluding VAT. Includes the following areas:
- Channel Islands; Guernsey & Jersey (please select these from the Country list (not UK)
- Isle of Man
- Isle of Wight
- Northern Ireland
- Scottish Highlands, areas which we class as zone 1 are post codes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-32, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50
- Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, ZE1-3
Zone 1 EU - Same rates as Zone 1 UK
- Republic of Ireland
Charged at £12. Includes the following areas:
Charged at £25. Includes the following areas:
- Czech Republic
Charged at £30. Includes the following areas:
Charged at £80. Includes the following areas:
Charged at £90. Includes the following areas:
The rest of the world is charged at £90.
Cut Off & Delivery Times
If your order is placed before 3PM Monday to Thursday and before 2PM on Friday it will usually leave on a next day delivery service. This is providing that all of the items are in stock, we have live stock data on each product on our website. If your order is particularly urgent please choose the next working day option or part shipment option were we ship the items we have in stock and send the rest when they arrive. These as a guaranteed delivery services, if your delivery doesn't arrive, we'll refund the delivery charge. We prioritise next day deliveries over standard orders and will contact you if any goes wrong with the order.
If we are out of stock of any items you will receive a notification by email. If the items are delayed by longer than a week then we will notify you of this. We can also arrange for direct shipments from some of our manufacturers, if we are out of stock and you need something urgently please contact us and we will offer the fastest delivery options.
Next day deliveries are classed as next working day and don't include weekends. We also offer Saturday AM and Saturday all day services which are available at the checkout for zone 0 addresses. A Sunday service is also available on request, or you can place a Saturday delivery and change the delivery date directly with DPD via their App after you receive your tracking information.