Customer Care

We invest heavily in this area to meet the expectations of our customers. We understand that your time is valuable and don't want to waste a minute of it. Which is one of the reasons why we've achieved a gold standard rating with eKomi reviews, our independent review provider; because we care about service.

We believe that actions speak louder than words and our service history proves that we provide a consistent, first class delivery process. Delivering premium quality lighting products right to your door.

We provide a transparent way of doing business, with live stock levels throughout our website and competitive prices. We deliver fast with a reputable delivery company; DPD Local who offer a fully tracked service. We want to ensure that we keep all of our customers happy and keep coming back for more. Read more about Downlights.co.uk.