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Customer Care
Consistent & efficient customer care has always been an essential part of our business.
We invest heavily in this area to meet the expectations of our customers. We understand that your time is valuable and don't want to waste a minute of it. Which is one of the reasons why we've achieved a gold standard rating with eKomi reviews, our independent review provider; because we care about service.
We believe that actions speak louder than words and our service history proves that we provide a consistent, first class delivery process. Delivering premium quality lighting products right to your door.
We provide a transparent way of doing business, with live stock levels throughout our website and competitive prices. We deliver fast with a reputable delivery company; DPD Local who offer a fully tracked service. We want to ensure that we keep all of our customers happy and keep coming back for more. Read more about Downlights.co.uk.